Sueda Kiyoko, Kim Soyeon
The Aoyama Journal of International Politics, Economics and Communication, 114 135-156, May 15, 2025
This paper explores the possibility of advancing beyond gendered communication and leadership styles, emphasising that culture evolves through language, communication and social practices. Constructivists demonstrate how boys and girls are socialised differently and acquire distinct communication styles, and cultural perceptions of masculinity and femininity affect formal and informal aspects of organisations. In reality, women leaders are negatively evaluated and often experience bias when enacting the same communication, whereas men leaders are positively evaluated. Moreover, when their communication style deviates from the socially accepted `female' communication styles, women leaders are negatively assessed. Thus, women leaders who conform more closely to socially accepted gendered roles perpetuate the gender roles. This paper proposes ambidextrous leadership to advance beyond gendered communication styles and manage gender biases, combining `opening' behaviours for building an inclusive and open work environment with `closing' behaviours involving risk management and goal achievement. This style transcends gendered communication styles and can enhance relationships and productivity, especially in volatile business environments such as that in the post-COVID-19 era. In conclusion, the paper recommends that, irrespective of traditional gender labels, men and women leaders practice ambidextrous leadership to balance their styles based on the situation. It also suggests organisational training programmes for ambidextrous leadership, blurring the lines between `male' and `female' styles and adapting to the rapidly changing business environment. In today's evolving organisational contexts, this approach aims to transcend gender bias and improve leadership.